Thursday, January 16, 2014

IT Interview Questions

If you would like to have an idea of the types of questions that you can expect to be asked on a phone or actual IT interview....you've come to the right place! I'm going to compile a list of some of the typical questions I have been asked, but do expect some variations on how the interviewer might approach them.  I also would have some responses ready, but also be prepared for contingencies as they are really looking to see what your thought process is, and how you attack a problem.

IT Interview Questions:

  1. A user calls you up and says that the internet is not working, what do you do?
  2. A user calls you up and says that they can not print, what do you do?
  3. Why are you looking for a career change at this time?
  4. Describe your role or responsibilities at your previous job?
  5. Describe a time when you had to find a solution for a problem that you had no knowledge of?
  6. What does good customer service mean to you?
  7. How do you prioritize tasks?
  8. Tell me about yourself? 
I can not tell you what the correct answers are, because honestly there are none.  No matter what your response is, be confident and try your best to not make the interviewer see you sweat.  More important than your answers is your thought process.

Tuesday, January 7, 2014

5 Things Every Freshman IT Major Should Know

1.  Experience, Experience, Experience
I can't stress how important having some actual experience is before you graduate college and start looking for a job is.  Having a college degree will definitely get you some consideration, maybe even a phone screening that could lead to an in-person interview.  But, it is that relevant work experience that will really determine whether or not that Tech Manager thinks you would be a good fit and will be willing to take you on and the rest of the competition you are graduating with who did not bother.

This can sometimes be a Catch-22 situation where you might ask, "How can I get experience for the jobs I want, if no where will give me a shot?" I will give my answer to this question in a future post!

2.  Get With Your School About CO/OPS And Job Partnerships
This is something I did not do, but I wish I did, and that is doing a school co/op or a similar job program.  Especially going into your Junior year, seriously consider doing this for a job in your major.  They often pay higher than most part time jobs you would do otherwise in college, and you will also get that invaluable experience as well.  So, if your school has a career center, definitely stop by there and see what they can offer.  I had concerns about the fact of the randomness of my school schedule, but these companies know you are in school, and expect to have to be flexible.

3.  Start Getting Some Certifications...At Least Your A+
The job market is competitive, anything that you can do to give yourself an edge on the other hundreds of applicants applying for the same job you better do.  Adding some certifications to your resume will do just that.  The first certification I earned that helped me receive my first IT position was the CompTia A+ certification.  This is really a foundation certification that is not difficult for a future IT professional to earn, and is often a minimum requirement for most if not all entry technical positions.

From your A+ certification you can decide what future path of certifications you want to go down. I have since become a Microsoft Certified IT Professional/Solutions Associate.

4.  Know Your Long Term Career Goal, But Be Flexible In The Path
 You may want to be a System or Network Administrator or Project Manager or some other cool IT position, and for some it may be a straight shot to that role.  But for the majority of IT majors it is not going to be that way. Be prepared for it, stay driven, but do not stress out about.  The journey you will take will be different from your friend that is in your class. Ultimately, you may find out that what you wanted to do is not what you really want to do.  So take in all the experience, and enjoy the ride.

5. "If it's meant to be, it will be"
One of my IT instructors told my class this one day discussing his own experiences and offering some advice. It has stuck with me and helped keep me peace during my job search, and I hope you take these words in as well.  Applying for the job you want, going through phone screenings, actual interviews where you are sitting in front of panels, and receiving rapid fire questions and then not being offered the position is a humbling experiencing, if you are not already humbled.  You will apply to dozens of jobs and be lucky if you get one or two call backs, and "if it's meant to be, it will be".  Go with your gut, try not to settle for something that you don't want, but also be flexible for a different position that will give you valuable experience, and again...enjoy the ride.

How To Become A Successful IT Professional?

Persistence and Drive. These two qualities are needed to ensure you get through the setbacks, failures, and rejections you will undoubtedly face. If you still want to choose this path, the upsides of working with technology and the financial security that can be gained from it can not be beat. So I'm going to share some advice through my journey in hopes that you can also reach your level of success.